IT Service Desk Analyst (24348)

IT Service Desk Analyst career and employment opportunity awaits you.

The Power to Move You

Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic IT SERVICE DESK ANALYST to join the Team. 

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect.  Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

What’s in it for you…

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible for receiving, prioritizing, documenting, delegating, and actively resolving end user help requests to ensure efficient completion of business tasks.  Specifically:

• troubleshoot and maintain IT service at Head Office (~30+ Users)
• field incoming help requests from users via telephone and/or e-mail in a professional and courteous manner
• perform hands-on repairs at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
• perform preventative maintenance, including checking and cleaning of workstations, printers,and peripherals
• account administrator of DMS

 About you…

Ideal candidates will have:

• 3+ years’ proven experience as a Information Technology Service Desk Analyst
• Secondary School diploma, or equivalent experience
• ability to communicate professionally (verbally and written)
• self-motivated and driven with a passion for excellence in execution
• ability to adapt to a changing environment and meet deadlines
• strong attention to detail; organized and strategic
• ability to maintain professionalism and confidentiality
• ability to work independently and with minimal supervision
• a desire to work in a high energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.

You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless, and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team?  Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable and accessible workplace where every team member feels valued, respected and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.