Delivery Specialist- Maple Volkswagen

Vehicle Delivery Specialist

Maple Volkswagen is currently seeking a Delivery Specialist to join their family located in Maple, Ontario. Maple VW is a proud member of the Zanchin Automotive Group. The ideal candidate will have at least 2 years of working experience in a dealership environment. 

Responsibilities:

• Welcomes the customers, builds a relationship of trust and demonstrates a serious commitment to customer satisfaction.
• Helps the customers by asking them questions and listening carefully to their answers, in order to identify their needs fully.
• Road test a vehicle for any potential customer. Follows dealership procedure to obtain the appropriate identity documents from the customer before the test.
• Obtains the required information and completes all documents required to prepare for a sale.
• Negotiates the price and has the transaction approved by the sales manager.
• Takes part in training courses on products and sales, as instructed by the sales manager.
• Prior to all customer deliveries must ensure that licensing, financial documents, PDI and other delivery measures have been completed.
• During delivery of the vehicle, introduce the customer to Service Department, goes through all vehicle features, and addresses any questions.
• After delivery, follows up on accessories, documents or other special requests promised to customers.
• Contacts customers within 48 hours of the sale to ensure that they are satisfied and to resolve any possible problems.
• Helps display vehicles in the showroom and the parking lots for new and previously used vehicles.
• Assists with licensing duties.
• Assists Sales Manager and F&I Manager with administrative duties when required.
• Establishes and maintains standards for the delivery of cars to the customers.
• Understands and keeps abreast of federal and provincial regulations and municipal bylaws governing the sale of new cars, and observes them.
• Assists with Dealer trades.

Qualifications:

• High School Diploma.
• 2 years working in a dealership environment.
• Valid G License with clean Driver’s Abstract.
• Able to work evenings and Saturdays if required.
• Ability to work as part of a team and individually.
• Ability to multi-task and stay organized.
• Has a professional appearance and maintains friendly communication with all customers.

What We Offer:

• Welcoming Culture
• Competitive Compensation
• Employee Group Benefits
• Discounts on Products and Services
• Endless Opportunity for Growth

If you meet our requirements and feel you have what it takes to join our Sales Team, apply today!

The Zanchin Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations for a disability during the recruitment process, please indicate this in your application.

*All candidates must be eligible to work in Canada. We thank all applicants for their interest, however, only those selected for an interview will be contacted.